Unlock Luxury with Comfort Terms and Conditions

1. These Terms

These Promotional Competition Terms & Conditions (which include the Promotional Competition Details) set out the basis for participating in the Promotional Competition identified below.

By entering or participating in the Promotional Competition you agree to these Promotional Competition Terms & Conditions.

All Personal Information supplied by participants as part of this Promotional Competition will be processed in accordance with Unilever South Africa’s Privacy Policy which can be found at our website: www.unilever.co.za, and, where applicable, the relevant retailer's own privacy policy. This includes Personal Information collected via WhatsApp, the Microsite, and any automatic entry mechanic operated by a retailer (such as Checkers); Personal Information collected from entrants outside South Africa for cross-border entry and Prize fulfilment purposes; separate opt-in consent for future WhatsApp marketing communication, which is not a condition of entry and may be withdrawn at any time; and Personal Information required to verify a winner's identity before releasing a Prize. Participants may contact the Promoter using the contact details in the Promotional Competition Details below to exercise any rights available to them under the Protection of Personal Information Act, 4 of 2013 ("POPIA").

2. Promotional Competition Details

Promoter

Unilever South Africa (Pty) Ltd

Registration No.: 1939/012365/07

Registered Address: 15 Nollsworth Crescent, Nollsworth Park, La Lucia Ridge Office Estate, La Lucia, 4051.

Contact details: Berelo t/a Firefly Investments 109 (Pty) Ltd Email address: support@berelo.com Support land line 0100210339 or 0861237356

Promotional Competition

Comfort Volume Driver 2026 - "Unlock Luxury with Comfort".

Buy 3 or more qualifying Comfort products, enter via WhatsApp (087 265 1123) and stand a chance to win R10,000 weekly cash prizes, 1 of 3 OMODA C9s (1 vehicle awarded each month in September, October and November, or 1 of 5 surprise grand-prize getaways worth R150,000 each.

Including but not limited to Checkers, SPAR, Pick n Pay, Clicks, Dis-Chem, Massmart and Takealot), both in-store and online.

Opening/Closing Date for Entries

Opening Date: 04 September 2026

Closing Date: 18 December 2026

Any entries received after the Closing Date will not be considered.

Entry Instructions

1. This is a purchase-driven volume competition that rewards repeat purchase of the qualifying Comfort range across the Promotional Competition Period. There are two primary ways to enter: (i) via WhatsApp; and (ii) via automatic entry for qualifying purchases made using a participating Checkers loyalty card at Checkers stores from 1 October 2026 (see the Automatic Entry at Checkers step below, which is separately governed by Checkers' own promotional terms and conditions).

In addition, a separate in-store only Microsite activation is available, at participating Clicks stores and only on the dates when an on-duty Comfort in-store promoter/brand ambassador is present, offering additional surprise-and-delight instant-win prizes (see the Clicks / In-store Microsite Activation step below).

2. Entrants may submit more than one entry, and may qualify for entry into more than one Prize tier, by making further qualifying purchases during the Promotional Competition Period, always subject to clause 3.4 below (an entrant may only win one Prize). To enter, participants will need to complete the below steps:

• Purchase 3 or more qualifying Comfort products (see Prize(s) below for the full qualifying range and pack sizes)

• Enter via the official Comfort WhatsApp line, or via the in-store activation at Clicks, capturing name, surname, mobile number, retailer and accepting these Promotional Competition Terms & Conditions. Entrants will also have the option to opt in to future WhatsApp communication; or

• Automatic Entry at Checkers: qualifying purchases made using a participating Checkers Xtra Savings loyalty card at Checkers stores from 1 October 2026 to 18 December 2026 may result in an automatic entry into the Promotional Competition, subject to the applicable qualifying purchase requirements set out in these Promotional Competition Terms & Conditions, and to Checkers' own promotional terms and conditions (to be published on the Checkers website), which will separately govern the operation of this automatic entry mechanic. As a further, separate bonus feature funded and run by Checkers from its own entrant pool (and not forming part of the Prizes described in these Promotional Competition Terms & Conditions), Checkers will additionally draw ten (10) x R10,000 cash prizes; full details of this Checkers-funded bonus feature will be set out in Checkers' own terms and conditions on the Checkers website. For the avoidance of doubt, no additional or further OMODA C9 vehicle is awarded by virtue of entering via Checkers, and the total number of OMODA C9 vehicles awarded across the Promotional Competition, via any entry mechanic, is three (3). The Promoter guarantees that one (1) of these three (3) OMODA C9 vehicles will be awarded to a qualifying entrant who entered via this Automatic Entry at Checkers mechanic. The Promoter shall determine, in its sole discretion, at which of the three monthly draw stages set out under Prize(s) below (Month 1, Month 2 or Month 3) this reserved vehicle is awarded, provided that it shall not be drawn before 1 October 2026, being the date on which the Automatic Entry at Checkers mechanic commences. The remaining two (2) OMODA C9 vehicles will be drawn from the general pool of qualifying entrants across all other entry mechanics described in these Promotional Competition Terms & Conditions.

• Clicks In-store Microsite Activation: entry via the Microsite is only available in-store, at participating Clicks (and select additional Gauteng) stores, at the point of purchase, and must be completed with the assistance of an on-duty Comfort in-store promoter/brand ambassador. The Promoter or its appointed agency will verify the entrant's original, unedited till slip reflecting a qualifying purchase before the entry is submitted via the Microsite. Entries submitted via the Microsite without such in-person verification by a promoter, or submitted remotely or away from a participating store, will not qualify and will be disqualified. A current list of participating stores, and the dates on which an in-store promoter will be present, is available on request from the Promoter.

• Upload a valid, original and unedited till slip (or other accepted proof of purchase, as defined below) reflecting the qualifying units purchased and date of purchase within the competition period, where required for the relevant entry mechanic.

• For the purposes of these Promotional Competition Terms & Conditions: (a) a "valid till slip" means an original, unedited and legible till slip or tax invoice issued by a participating retailer, clearly reflecting the qualifying product(s), the quantity purchased and the date of purchase; (b) an online order confirmation or tax invoice will be accepted as proof of purchase, provided it reflects the same information as a valid till slip; (c) each till slip or proof of purchase may only be used to support one entry, and may not be reused or resubmitted for any other entry or Prize tier; (d) the qualifying units required for a Prize tier (3 or more, 6 or more, or 8 or more units) must be reflected on a single till slip or proof of purchase, and units may not be accumulated across multiple receipts to reach a higher tier; and (e) a single qualifying till slip reflecting 6 or more, or 8 or more, qualifying units will qualify that entry for the corresponding higher Prize tier(s) in addition to the Weekly Cash Prize tier, always subject to clause 3.4 below (an entrant may only win one Prize in total).

- Participants may enter multiple times provided each entry is supported by a new, separate, valid proof of purchase. Each week is treated as a separate, independent draw with fresh entries. A participant who has won a prize in a previous week remains eligible to enter and win in subsequent weeks, provided each entry is supported by a new and separate valid proof of purchase submitted during the relevant promotional week. A participant may only win once per weekly draw period.

- Depending on the number of qualifying units purchased and verified, entrants qualify for the following Prize tier(s):

• 3+ units for the Weekly R10,000 Cash Prize draw;

• 6+ units for 1 of 3 OMODA C9 draw;

• 8+ units for 1 of 5 surprise grand prize getaway worth R150,000 each.

- Entries must not be automatically generated by computer or otherwise submitted on an inappropriate basis (for example, using multiple names, email addresses or phone numbers to enter).

3. Clicks In-store Activation Competition:

• Opening Date: 14 September 2026

• Closing Date: 18 December 2026

• Multiple entries: Limited to one (1) entry (one completed survey) per participant per week of the Microsite Survey Period.

• Prize: One thousand (1 000) winners in total, will be selected at random during the Microsite Survey Period to receive a R150 (one hundred and fifty Rand) Clicks gift voucher (the “Microsite Prize”).

• Winners of the Microsite Prize will be selected and notified instantly via WhatsApp notification.

Prize (s)

Prize Tier & Qualifying Purchase

Weekly Cash Prize: 3 winners of R10,000 each, per week, for entrants purchasing 3 or more qualifying units.

The weekly prize draw will take place weekly throughout the Promotional Competition Period, aligned to the Opening Date (4 September 2026) and Closing Date (18 December 2026), with each week's draw completed within 3 (three) business days after that week's qualifying entry period closes.

The final weekly draw, for the qualifying period ending 18 December 2026, will be completed by 23 December.

OMODA C9: 1 vehicle awarded per month, with one winner announced each month for 3 months of the Promotional Competition Period, for entrants purchasing 6 or more qualifying units. One (1) of these three (3) vehicles is guaranteed to be awarded to a qualifying entrant via the Automatic Entry at Checkers mechanic (see the Entry Instructions above for further detail). The monthly prize draws will take place during the Promotional Competition Period, with the three-monthly draw periods aligned as follows:

• Month 1: by 30 September 2026

• Month 2: by 31 October 2026

• Month 3: by 30 November 2026

R150,000 Surprise Getaway Travel Voucher for any single destination of choosing: Five (5) individual winners will each win a getaway valued at R150,000, for entrants purchasing 8 or more qualifying units. Winners will be drawn after the end of the campaign from 19 - 23 December 2026.

Qualifying products for the competition:

67494318 - COMFORT UPLFTING REFILL 800ML

21022069 - COMFORT PURE REFILL 800ML

21022068 - COMFORT MORNING FRESH REFILL 800ML

64300735 - COMFORT JASMINE & CASHMERE REFILL 12X800ML

21002404 - COMFORT UPLIFTING 800ML

20093639 - COMFORT PURE 800ML

21022066 - COMFORT ELEGANCE REFILL 800ML

20093634 - COMFORT MORNING FRESH 800ML

64298377 - COMFORT JASMINE & CASHMERE 1800ML

64300731 - COMFORT WATERLILY& VANILLA REFILL 800ML

64399259 - COMFORT CALMING LAVENDER REFILL 800ML

20093633 - COMFORT ELEGANCE 800ML

64298137 - COMFORT WATERLILY & VANILLA 800ML

67776984 - COMFORT LUXURY NECTAR 800ML

64399261 - COMFORT CALMING LAVENDER 800ML

67776982 - COMFORT LUXURY PETAL 800ML

67776986 - COMFORT LUXURY LILY 800ML

67492039 - COMFORT MORNING FRESH POUCH 400ML

65239852 - COMFORT JASMINE & CASHMERE 1.5L

64402773 - COMFORT UPLIFTING PROFESSIONAL 3L

65239848 - COMFORT PURE 1.5L

68764848 - COMFORT FABCON MORNING FRESH PROFESSIONAL 3L

65239835 - COMFORT UPLIFTING 8X1.5L

64979792 - COMFORT JASMINE & CASHMERE POUCH 400ML

64408028 - COMFORT FABCON ELEGANCE PROFESSIONAL 3L

64979798 - COMFORT CALMING LAVENDER POUCH 400ML

64404660 - COMFORT FABCON PERFECT WHITE PROFESSIONAL 3L

20203043 - COMFORT PURE POUCH 400ML

Selecting and Notification of Winner(s)

Determining Prize winner(s):

Weekly Cash Prize: 3 winners of R10,000 each, per week, for entrants purchasing 3 or more qualifying units.

The weekly prize draw will take place weekly throughout the Promotional Competition Period, aligned to the Opening Date (4 September 2026) and Closing Date (18 December 2026), with each week's draw completed within 3 (three) business days after that week's qualifying entry period closes.

The final weekly draw, for the qualifying period ending 18 December 2026, will be completed by 23 December 2026.

• OMODA C9: 1 vehicle awarded per month, with one winner announced each month for 3 months of the Promotional Competition Period, for entrants purchasing 6 or more qualifying units. One (1) of these three (3) vehicles is guaranteed to be awarded to a qualifying entrant via the Automatic Entry at Checkers mechanic (see the Entry Instructions above for further detail).

• The monthly prize draws will take place during the Promotional Competition Period, with the three-monthly draw periods aligned as follows:

• Month 1: by 30 September 2026

• Month 2: by 31 October 2026

• Month 3: by 30 November 2026

R150,000 Surprise Getaway Travel Voucher to any destination of their choice: Five (5) individual winners will each win a getaway valued at R150,000, for entrants purchasing 8 or more qualifying units. Winners will be drawn after the end of the campaign from 19 - 23 December 2026.

All winners of all prizes across tiers will be contacted via WhatsApp and/or telephonically, using the mobile number provided when entering (or, where an email address has been provided, via email), for the Competition. If a weekly winner cannot be reached or does not respond within 48 (forty-eight) hours of first contact, the relevant prize will be forfeited, and an alternative winner may be drawn.

Method of allocation where multiple Prize(s): Each Prize tier (Weekly Cash Prize, OMODA C9, Surprise Giveaway) is allocated independently and in accordance with the qualifying purchase threshold met by each entrant, as set out under Prize(s) above;

Basis of re-allocation if a Prize is not claimed: If a Prize is not claimed within the applicable timeframe, the Promoter reserves the right to select a substitute winner in accordance with the winner selection method set out above;

Tie-breaker (if required): Not Applicable.

Draw process: All Prize draws will be conducted by the Promoter or its appointed agency, using an automated, random computerised selection process, under the independent oversight of an external attorney or auditor appointed by the Promoter, in accordance with the CPA. Each selected entrant's proof of purchase and eligibility will be verified within 2 (two) business days of selection, before being confirmed as a winner. Where a selected entrant's entry is found to be invalid, ineligible or disqualified, or where the entrant cannot be reached or does not respond within 48 (forty-eight) hours as set out above, the Promoter will draw a reserve winner using the same random selection method, and this process will be repeated until a valid winner is confirmed for that Prize.

Entrant Requirements / Participants

This Promotional Competition is open to South African citizens or permanent residents over the age of 18 years who are in possession of a valid identity document (or passport, where applicable).

Excluded Entrants

Directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Promoter; or marketing services providers in respect of this Promotional Competition, or the spouses, life partners, business partners or immediate family members of these persons. Any of the following:

1. Agents, distributors and other organisations commercially connected to the Promoter;

2. Employees and directors of the Promoter, [including their families and co-habitors];

3. Shareholders in the Promoter

3. Promotional Competition Basis

3.1. This Promotional Competition is:

a) open to those meeting the Entrant Requirements;

b) not open to those falling within the description of Excluded Entrants (even if they meet the Entrant Requirements).

3.2. You must follow the Entry Instructions.

3.3. You may submit multiple entries, provided that each entry is supported by a new and valid qualifying slip. There is no limit to the number of entries that may be submitted, provided that each entry complies with the Promotional Competition Details and these terms and conditions. Entries must not be automatically generated by computer or otherwise submitted on an inappropriate basis (for example, using multiple names, email or social media accounts to enter). For clarity, "multiple entries" refers to multiple separate qualifying purchases, each supported by its own valid till slip or proof of purchase; the qualifying units required for a given Prize tier must be reflected on a single till slip or proof of purchase and may not be built up by adding together units from separate, earlier slips (see the Entry Instructions above).

3.4. You may only win one Prize, even where you submit multiple entries or enter on behalf of others. If you qualify to win more than one Prize, you will only be eligible to receive one Prize, and the Promoter may determine which Prize will be awarded to you. The exception to this rule is where the Promotional Competition Details above clearly and specifically allow multiple Prizes to be won.

4. Entries

4.1. Entries that (i) do not comply with these Promotional Competition Terms & Conditions; or (ii) are incomplete, corrupted or late, may be rejected, disqualified, removed and/or deleted by the Promoter.

4.2. Your entry includes any materials provided as part of or in relation to that entry. Where entry to the Promotional Competition involves provision of written, recorded, pictorial or other material in electronic or other form, you must ensure your entry:

a) is (i) suitable for public access and in particular does not contain nudity, pornographic, religiously/culturally/politically insensitive, defamatory or violent content; and (ii) not in breach of the applicable laws;

b) does not contain or refer to any products or brands other than those of the Unilever group (unless such inclusion is entirely incidental, not prominent and is reasonably necessary due to the nature of the entry);

c) is your own work and does not contain any intellectual property of another party unless you have the necessary permissions for its provision and use, reproduction and other dealing in accordance with these Promotional Competition Terms & Conditions;

d) only contains someone’s name or likeness if they have provided written permission (permission from parents/legal guardians required for under 18’s).

5. Responsibility for Entries

5.1. If you are submitting an entry on behalf of more than one person/party (including on behalf of an organisation), you must ensure that you have authority to accept these Promotional Competition Terms & Conditions on their behalf and ensure they comply with them. For the avoidance of doubt, distributors, agents and other organisations or persons commercially connected to the Promoter are not eligible to enter the Promotional Competition, whether entering on their own behalf or on behalf of another person or organisation.

5.2. You must comply with these Promotional Competition Terms & Conditions and not otherwise unlawfully seek to misuse or tamper with the processes and rules of the Promotional Competition.

5.3. You agree to indemnify and defend the Promoter, the Unilever group members and their service providers for this Promotional Competition (including their directors, officers, and employees) against all liabilities, losses, and damages caused by your breach of these Promotional Competition Terms & Conditions. The Promoter is not responsible for those liabilities, losses, and damages, except for where caused by (i) fraud, (ii) intentional misconduct, or (iii) death or personal injury caused by gross negligence.

5.4. You agree to indemnify and defend the Promoter, the Unilever group members and their service providers for this Promotional Competition (including their directors, officers, and employees) against any third-party claim that your entry, or its use as per these Promotional Terms & Conditions, violates laws, confidentiality obligations, or intellectual property rights due to your breach of these Promotional Competition Terms & Conditions.

5.5. The Promoter is not in any event responsible for:

a) entries lost, damaged or delayed as a result of any network, computer hardware or software failure of any kind or any other event which is either unforeseen or outside of the Promoter’s direct reasonable control;

b) your costs of preparing or submitting an entry.

6. Winners

6.1. The winner(s) will be notified using the method and within the timing set out in the Promotional Competition Details.

6.2. The winner(s) must claim their Prize using the method and within the timing set out in the Promotional Competition Details. If the Prize is unclaimed after this time, the right to the Prize lapses and the Promoter may offer the Prize to a substitute winner selected in accordance with the method noted in the Promotional Competition Details (in the absence of specification, a fair basis which aligns closely with the winner selection method).

6.3. The Promoter may (at its discretion or where required by law) provide or publish details of the winner(s) (such as winner’s name and/or social media handle or username).

6.4. In the event of any uncertainty or difference of opinion regarding the administration of the Promotional Competition (including the award of Prizes), the decision of the Promoter is final.

6.5. No correspondence should be entered into between you and the Promoter and/or its service providers for this Promotional Competition, unless specifically requested by the Promoter.

7. Prizes

7.1. The Promoter may require proof of identity before releasing any Prize.

7.2. Statutory warranties apply but otherwise the Prizes are awarded ‘as is’ without any warranty, undertaking or guarantee.

7.3. The Promoter’s commitment is to make Prize(s) available in accordance with and subject to these Promotional Terms and Conditions. Consequently, unless stated otherwise in the Promotional Competition Details above, each winner is responsible for any and all:

a) Valid passports, visas and permits;

b) transportation to the venue for selection of the winners and/or claiming the Prize

c) fuel, consumables and accompanying items;

d) upkeep, licence renewals and ongoing or periodic requirements;

e) taxes and other such personal liabilities; and

f) matters of physical fitness and capability,

as well as any other ancillary matters required for, or arising from, receipt, use or enjoyment of the Prize.

7.4. Winners must adhere to any third-party terms, such as voucher or gift card terms, which apply to the Prize (these will be made available on request).

7.5. The Promoter reserves the right to substitute the Prize for an alternative of equal or greater value. The Promoter is under no obligation to offer a cash alternative.

7.6. If your entry is subsequently disqualified, any Prize granted must be returned at your cost or compensation provided where return is no longer possible.

8. Publicity

8.1. Winner(s) will, at the Promoter's reasonable request, participate in publicity relating to this Promotional Competition. This may include winner(s) being filmed, photographed and/or interviewed by the Promoter or on its behalf. Winner(s) shall be entitled to decline such request, in which case no footage, photographs, interviews or testimonials will be obtained from, or published in respect of, that winner for this purpose. Where a winner agrees to participate and provides such footage/photographs/testimonials, that winner grants the Promoter a perpetual, worldwide, non-exclusive, royalty-free, sub-licensable and transferable licence to use, reproduce, distribute and make derivative works of such footage / photographs / testimonials in any media and through any media channel.

9. Miscellaneous

9.1. Unless expressly stated by the Promoter in the written Promotional Competition marketing materials, this Promotional Competition is in no way sponsored or endorsed by any third party.

9.2. If other language versions of these terms are also made available, the English language version takes precedence in the event of any inconsistency.

9.3. Each provision in these Promotional Competition Terms & Conditions is severable. If any provision is held to be invalid or unenforceable by a court or other competent authority, that invalidity or unenforceability will not affect the remainder of these Promotional Competition Terms & Conditions.

9.4. The Promoter reserves the right to disqualify any claim if fraud or cheating is suspected, including without limitation, through the manipulation of code or otherwise frequently falsifying data.

9.5. The Promoter reserves the right to change and/or postpone or terminate the Promotional Competition immediately without notice. In the event of such change or termination, all entrants agree to waive any rights that they may have in terms of this Promotional Competition and acknowledge that they will have no recourse against the Promoter or its agents or distributors.

9.6. Neither the Promoter nor its agents, distributors, nor any of the Promoter’s directors, officers, employees, or agents shall be liable for any loss or damage, whether direct, indirect, consequential, or otherwise, arising from any cause whatsoever, which may be suffered by the entrants in connection with this Promotional Competition or the use of the Prizes.

10. Governing Law and Disputes

10.1. This Promotional Competition (including these Promotional Competition Terms & Conditions and any related dispute) is governed by and will be interpreted according to the laws of the Republic of South Africa.

10.2. By entering this Promotional Competition, entrants acknowledge that this Promotional Competition will be managed in accordance with the provisions of the Consumer Protection Act, 68 of 2008 ("CPA"). Qualifying entrants undertake to expeditiously do all things necessary to enable the Promoter to comply with their obligations under the CPA.